Why the name HOBO?
Language is important to us, as is dialogue. The term “hobo” dates back to the mid 20th century, when wanderers would stow away on freight trains to travel the continent, leaving symbols on window sills, door frames and walls as a way to communicate with their brethren. Our team fell in love with the word and the sense of wanderlust and journey it carries.
Where did delivery go?
It was fun while it lasted, but unfortunately, all legal cannabis stores in Ontario are no longer allowed to provide delivery. Despite our best efforts to work with the provincial government to continue to allow delivery, the government of Ontario has decided to pull the plug.
Are you as bummed about this as we are? You can do something about it by visiting keepcannabisdelivery.com to auto-send a letter to your local Member of Provincial Parliament (it takes about 30 seconds).
For visitors in Alberta & British Columbia looking for delivery, dispensaries are still prohibited from delivering to your door.
How does pickup work?
If you pre-ordered online for pickup, your order will be available in-store within minutes throughout that store’s opening hours for the day. Just swing by and show us proof of purchase, we’ll have your order ready to go at any sales counter.
Where can I view the menu?
Right here, right now friend. Choose your store of choice here and once on its page, click ‘View Menu’. This menu is live, as-in connected directly to the stores inventory so what you see is what we’ve got (in real time).
How can I purchase the merchandise you have in store?
If you happen to be located outside the province of B.C and you caught your eye on some of our apparel, you can most certainly purchase one of our pieces. Head over to our accessories section and shop away.
How to navigate cannabis in our stores?
Cannabis is a sticky subject and can get wonderfully complicated in a heartbeat. Since each individual is so different cannabis generally works the same. So, keeping this simple, we've put together a ‘choose your own adventure’ style decision- tree. It's roughly based on levels of THC versus CBD, factoring in high-energy giving elements like sativa strains and low=energy like Indica. Consider it to be a slider bar for energy and intent. So slide on and bon voyage.
WTF are THC & CBD?
Well, science is now here to save the day. These two super common abbreviations stand for tetrahydrocannabinol (THC) and cannabidiol (CBD), two of cannabis’ main active compounds. The first is the psychoactive part of the plant and the other is most certainly not. THC is the one that produces those “high” effects - sometimes stilating, other times relaxing. While CBD eases anxiety and promotes relaxation without any psychoactive effects. It is also commonly used to treated various medical conditions.
Sativa and Indica, and Hybrids oh my?
We’ll take you on a journey that leads to a greener road than the Wizard of OZ. Strains are generally categorized with one of three terms; Indica, Sativa and Hybrid. To generalize: Indicas produce a heavier sense of high, with a more sedative “couch lock” effect. Sativas often contribute to an uplifting feeling, leading to creativity and socialization. Hybrids represent a majority of the stains we see on the market today, which come from a cross between the groups.
What are terpenes?
Terpenes are responsible for the amazing aromas that plants produce including cannabis. They play a key role in contributing to our cannabis experience. The more we dive into this new universe, the easier it will be to find the perfect combination for yourself.
What are some main terpenes?
Myrcene: An exhale of a musky and earthy scent, followed by a trickling effect of sedation, it is actually a muscle relaxant. Found mainly in mango, thyme and lemongrass.
Pinene: Exuding a lovely pine scent driving you in the direction of creativity, euphoria and alertness. Commonly found in pine, parsley, basil and rosemary.
Limonene: That citrusy scent you just can't get enough of. Known to help with stress relief and to elevate your mood. Found in citrus fruits and peppermint.
Linalool: A sweet floral derived scent. Easing you into a calming and relaxed state. Typically found in Lavender and Rosewood.
Caryophyllene: A scent indulging in wood and spice. Known to help relax you at the end of your long day so you can kick back and get that rest you really need. Found in pepper and clove.
What kind of ID do I need to show?
As per provincial law, all customers must display two pieces of valid ID and be of legal drinking age to enter our age-gated stores. Make sure you have one government-issued “primary ID,” such as a driver's license or passport, and one “secondary ID” that displays your name and signature or picture, like a credit or debit card.
Do I need a prescription to buy cannabis?
No, you do not need a prescription to purchase any of our products. In fact, as a “Recreational” store, we’re restricted from giving any sort of medical advice. Any and all of-age persons are free to purchase up to 30 grams of cannabis products a day from our stores. Come one come all.
Can I bring my child in with me?
Sorry this is a no, we’re only permitted to allow of-age people into our stores.
How much cannabis can I purchase?
You are legally able to purchase up to 30 grams of dried cannabis or the equivalent in extracts, seeds, edibles or topicals.
I don't want to smoke cannabis, are there other options?
There is no end in sight for those looking for a different cannabis experience; from ingestible oils and capsules to edibles such as gummies or chocolates there are many great options for consumption with more landing on our shelves weekly.
Why is the product I want not available anymore?
Demand and supply hasn’t entirely worked itself out yet in this new market. Good news is, because it’s a constant battle our sales associates are pretty sharp in recommending great alternatives to that hot product you had your heart set on.
Can I travel with cannabis I've purchased at your store?
Travelling with cannabis is something we’ve all been waiting for and is way simpler than we think. Laws permit you to travel within Canada with the legal limit of 30gr of cannabis or the equivalent in edible and oil products.
What weights do you sell cannabis in?
Our dried flower most often comes in 1, 3.5, and 7 gram formats. Sometimes we get our hands on 14 and 28 gram packages. Many other consumption formats have a ‘weight equivalency’ often measured by the milligram content of THC/CBD.
How do I know how cannabis will affect me?
Humans and plants both share similar chemical compounds called cannabinoids, produced through our Endocannabinoid system. This is thought to control how we feel and react, as everyone is so different our personal experiences will be also. Determining factors to keep in mind are genetics, mental health, usage, method of consumption, mood and daily activities.
Do you carry hemp products?
Each and every product that we carry comes directly from the cannabis plant. This means that you will always find a trace of THC in everything that you purchase.
What’s a good dose of CBD to start taking?
CBD is something that gradually builds in your system over time, meaning that you won’t notice the effects right away. For some people it can take up to 2 months before they begin to feel the benefits of CBD. Because of that, it’s something that you need to take consistently as well. A recommended dose for a beginner is anywhere around the 5-10mg range depending on the individual.
What is your return policy?
All cannabis products are considered final sale. Defective products deemed unfit for consumption with visible/concealed defects, accompanied by a sales receipt, can be exchanged or returned within 7 days. Accessories that are brand new, unused in unopened packaging accompanied by a sales receipt can be exchanged or returned within 15 days.
Do you sell edibles and topicals?
Yes we do, and are very excited for this introduction as it was part of our early 2020 rollout of ‘Cannabis 2.0’. Including concentrates like vaporizers, hash and rosin. Followed by our tasty treats like gummies, edibles and spiked sparkling beverages. As there are not a ton of topical options on the market, new products are trickling through daily and our excitement keeps growing.
Why does legal cannabis sometimes cost more than the illegal market?
We're simply here to be a reliable source for people to purchase legal cannabis, with the comfort of knowing where it came from. All products that we carry go through an extensive testing process which is regulated by the government to ensure that all safety requirements have been met. As well as potency and genetic variables of the product.
How do I contact the licensed producer of my product?
If you ever need to get in contact with a certain producer, their information will all be provided on the product label. Which will include their name, contact details and email. Take note of the lot number as well when making a product inquiry.
Why does pricing vary across similar products?
We have everything from exclusive drops to certifiably organic. Determining price point ultimately comes down to the growing process, cultivation, and production methods.
What if I don’t find a resolution after contacting a producer?
You can file a report with Health Canada’s Cannabis Legalization and Regulation Branch.
What's with the packaging?
We feel you on this one… Packaging and product come directly from the provincial distribution branch and we can’t mess with the materials or methods they use, so our hands are largely tied on the issue. The goal of all consumer-packaging regulations is to protect the consumer, and with cannabis being a controlled substance, there’s a specific focus on promoting responsible use and protecting minors. All packaging is recyclable, however, and can be dropped off at any Hobo store or other Terracycle program participants.
How does your recycling program work?
Depending on where you reside TerraCycle is a wonderful program available in your nearest Hobo location. Available to all to bring back their recyclables that will get broken down to create other uses and products. Help us do our part in keeping our world clean.
Product and packaging dates?
While cannabis packaging recommends that you follow certain storing techniques like “keeping it in a dark cool place” there are actually no current expiry dates for cannabis products. Edibles are deemed to be a bit different, as they often include certain products that can turn expired or “bad” are suggested to be stored in the fridge or frozen. Over a lengthy period of time cannabis flower (like any other biological material) can naturally begin to lose its terpene profile and cannabinoid content and the product can appear to be very “dry”, depending on the method the producer uses to grow their plants, as each individually is very different. However there is a variety of certain methods you can try out to rehydrate your cannabis flower. Including leaving a small piece of lettuce or orange peel in your jar of cannabis to rehydrate as they both have high water content. Using a damp paper towel, sponge or cotton ball also has the same idea. If all has yet to work, boveda and humidity packs are available and designed to promote optimal humidity of the cannabis flower.
Why do THC and CBD percentages change?
With each batch of cannabis that is grown, the cannabinoid content and terpene profiles change each and every time. Because cannabis is a plant, it is important to remember that their genetic components will vary. However, we know that this can sometimes be frustrating when wanting a certain experience depending on the individual themselves. Feel free to always ask your local budtender to verify the potency for you before purchasing.